Customer Success Manager, French Speaking

Build long-term partnerships with Axon's large customers as primary contact. Collaborate with cross-functional teams to align product roadmaps with customer needs. Wear multiple hats: project management, product expert, and consultant. Drive adoption by translating deployment goals into success criteria. Manage onboarding, timelines, and expectation setting. Bachelor's degree or equivalent work experience 5+ years in a customer-facing role 3+ years with enterprise-level customers Strong project management skills Experience tracking product adoption with data analysis tools Excellent organizational, presentation, and communication skills Mission-driven work protecting life Diverse, inclusive teams Growth and learning opportunities Fast-paced, meaningful work environment Benefits described on Axon's careers site