Customer Experience Enablement Lead

Onboard, train, and develop the customer org. Apply success to peer teaching and process development. Based in Salt Lake City; hybrid with 3 in-office days a week. Create and maintain training playbooks for internal tools. Track ramp time and onboarding efficiency with RevOps collaboration. Bachelor's degree or equivalent. 2-3 years in front-line customer-facing role with goals met. Strong communication and presentation skills; attention to detail. CSM tech stack: Salesforce, Vitally, Outreach, Gong. Ability to learn tech concepts quickly and explain clearly. Self-motivated with proactive problem solving. Up to four weeks per year of remote work. Hybrid work environment.