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Conversational AI

smartly.ai

Build enterprise-grade chatbots without coding—drag, drop, deploy.

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Category
Software
Ideal For
SMBs
Deployment
Cloud
Integrations
None+ Apps
Security
Role-based access control, data encryption, compliance-ready architecture
API Access
Yes—REST API for custom integrations and workflow automation

About smartly.ai

Smartly.AI is a no-code conversational AI platform that empowers non-technical teams to design, build, and deploy sophisticated chatbots without programming expertise. Using an intuitive drag-and-drop visual editor, teams can create advanced dialogue flows, integrate with business systems, and automate customer interactions in minutes rather than weeks. The platform leverages cutting-edge natural language processing algorithms to enable bots that understand context, handle complex queries, and deliver personalized responses across channels. Smartly.AI democratizes bot development by eliminating technical barriers, reducing time-to-market, and enabling rapid iteration based on user feedback. Through AiDOOS marketplace integration, enterprises gain streamlined deployment governance, enhanced scalability across multiple bot instances, optimized performance monitoring, and seamless orchestration with existing business applications—transforming customer engagement at scale.

Challenges It Solves

  • High cost and long timelines to develop chatbots using traditional development teams
  • Technical skill gaps prevent non-technical teams from building AI-powered conversational solutions
  • Complex bot management across multiple channels and touchpoints
  • Difficulty maintaining and updating bots without developer dependencies
  • Limited ability to test and iterate bot responses quickly

Proven Results

72
Faster time-to-market for conversational AI solutions
58
Reduced development and maintenance costs
81
Improved customer satisfaction through 24/7 automated support

Key Features

Core capabilities at a glance

Drag-and-Drop Visual Editor

Design complex conversations without code

Build bots 10x faster than traditional development

Multi-Channel Deployment

Deploy across web, mobile, and messaging platforms

Reach customers on their preferred communication channels

AI-Powered Natural Language Understanding

Advanced NLU for context-aware conversations

Handle 90%+ of customer queries without human intervention

Pre-Built Bot Templates

Industry-specific conversation frameworks

Launch fully functional bots in under one hour

Analytics & Performance Monitoring

Real-time insights into bot performance and user behavior

Optimize conversations based on data-driven metrics

Seamless System Integration

Connect to CRM, databases, and business applications

Enable bots to access and act on business data instantly

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Real-World Use Cases

See how organizations drive results

Customer Support Automation
Deploy AI chatbots to handle FAQs, troubleshooting, and ticket routing 24/7, reducing support team workload and improving response times.
78
Reduced support ticket volume by 45%
Lead Qualification and Sales
Automate initial customer interactions to qualify leads, answer product questions, and schedule sales calls without sales team involvement.
65
Increased qualified leads by 60%
HR and Employee Onboarding
Streamline HR processes with bots that answer policy questions, process leave requests, and guide new employees through onboarding workflows.
82
Reduced onboarding time from weeks to days
E-commerce Product Discovery
Guide customers through product selection, handle shopping inquiries, and facilitate transactions directly within conversational interfaces.
71
Improved conversion rates by 35%
Appointment and Reservation Scheduling
Enable customers to book appointments, cancel reservations, and manage schedules through conversational interactions integrated with calendar systems.
88
Eliminated 80% of booking-related calls

Integrations

Seamlessly connect with your tech ecosystem

S

Salesforce

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Sync customer data, update CRM records, and access sales information within bot conversations

S

Slack

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Deploy bots directly within Slack channels for internal team communication and automation

M

Microsoft Teams

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Integrate conversational bots into Teams workflows for enterprise collaboration

Z

Zapier

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Connect to 5000+ apps for extended automation capabilities and workflow orchestration

G

Google Analytics

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Track bot performance metrics and user behavior analytics for optimization

S

Stripe

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Enable payment processing and transaction handling within chatbot conversations

H

HubSpot

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Synchronize customer interactions and maintain unified customer profiles

C

Custom APIs

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Build custom integrations with proprietary systems via REST API endpoints

Implementation with AiDOOS

Outcome-based delivery with expert support

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning

See how it works for your team

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Alternatives & Comparisons

Find the right fit for your needs

Capability smartly.ai Promind AI Writekit BigVU
Customization Excellent Excellent Good Good
Ease of Use Excellent Good Excellent Excellent
Enterprise Features Good Excellent Good Fair
Pricing Good Fair Fair Excellent
Integration Ecosystem Excellent Excellent Excellent Good
Mobile Experience Good Good Good Excellent
AI & Analytics Excellent Excellent Excellent Good
Quick Setup Excellent Good Excellent Excellent

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Frequently Asked Questions

Do I need coding skills to use Smartly.AI?
No. Smartly.AI is fully no-code. The drag-and-drop visual editor enables anyone to build, deploy, and manage sophisticated chatbots without programming knowledge. Advanced users can leverage the REST API for custom integrations if needed.
How quickly can we deploy our first chatbot?
Most organizations deploy their first bot within 1-2 hours using pre-built templates. Complex multi-channel bots typically take 2-4 weeks from conception to production, depending on integration requirements and scope.
What channels can Smartly.AI bots operate on?
Smartly.AI supports deployment across web, mobile apps, Facebook Messenger, WhatsApp, Slack, Microsoft Teams, and custom channels via API. AiDOOS marketplace enables streamlined multi-channel orchestration and centralized governance.
How does Smartly.AI ensure data security and compliance?
Smartly.AI implements end-to-end encryption, role-based access control, comprehensive audit logging, and supports GDPR/CCPA compliance. Through AiDOOS, enterprises benefit from additional governance layers and compliance monitoring.
Can Smartly.AI bots integrate with our existing business systems?
Yes. Smartly.AI provides REST APIs, pre-built connectors for popular platforms (Salesforce, HubSpot, Stripe), and Zapier integration for 5000+ applications. Custom integrations are supported via API development.
How is bot performance monitored and optimized?
Smartly.AI provides real-time analytics dashboards tracking conversation metrics, user satisfaction, resolution rates, and bot performance. These insights enable continuous optimization through A/B testing and iterative improvements.