CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data
Microsoft Dynamics CRM or Microsoft Dynamics 365 for CRM is one of the top selling Customer Relationship Management products in the market. It suits to all the sizes of the organizations.
It offers modules such as Sales, Customer Service and Marketing.
Marketing module helps enterprises to:
- Foster Leads
- Make better decisions
- Adapt quickly
Sales module helps enterprises to:
- Grow business
- Stay focused
- Win faster
Customer service module helps enterprises to:
- Improve engagement
- Personalize service
- Streamline customer service
There are multiple sub-modules in each of these modules
towards providing out-of-the-box and ready to implement capabilities to
organizations. More information on dynamics CRM available at Microsoft Dynamics CRM
Organizations can simply push the tasks onto the platform which are distributed to subject matter experts (SME) across the globe. If organization chooses to push the major task onto the platform, AIDOOS identifies a dedicated expert of team of experts to split the work into multiple smaller tasks that are distributed to SME's across the globe. AIDOOS then collates the tasks completed by SME's and delivers the final product to the organization.
This significantly reduces the implementation and maintenance costs for the organizations. As the model is not limited by the strength of the workforce, the overall time to completion of the project is significantly minimized.